RETURNS & EXCHANGES
RETURNS AND EXCHANGES:
We want you to enjoy your merchandise. If you are not completely satisfied with your purchase you may return the item within 14 days of receiving it for an exchange or credit ONLY (excludes custom orders). Item(s) must be in its original packaging and in perfect, unused and unwashed condition.
Items and Custom Embroidery:
All sales are final and customized/personalized items cannot be returned. No refunds, merchandise credits or exchanges will be given.
Shipping and Handling Fees:
Shipping and handling fees, including those to ship hats back to the returns department, are non-refundable. On a case by case basis, we will issue a credit for reasonable and customary freight charges if the returned item is defective or incorrect. Please include a postal receipt in your return package.
We can be reached at, .
You can ship your items to:
117 North Wisconsin Street, Suite 20
De Pere, WI 54115